Celebrating ISO 9001:2015 Certification
Out with the old and in with the new we say. At AP Controls, we’re delighted to announce that we’ve received ISO 9001:2015 certification!
We must admit that we didn’t just do this for badge achievement. The main reason for wining ISO accreditation, was you, our customers. We always strived to give our customers more than they asked for and now with an internationally recognised quality system, AP Controls can guarantee a consistent high-quality service for our clients. Combined with our sustainable packaging and FSC certified products, we can reduce your carbon footprint and ensure continuity of supply.
ISO 9001:2015 – Why does it matter?
ISO 9001 is known as the international standard for specifying the requirements for a quality management system (QMS). Now, for those who may not already know, QMS’s are a collection of recognised business processes and when implemented properly delivers a product and service second to none. These processes, which focusses our management team to consistently meet our customer’s needs while enhancing their overall satisfaction through our products and services. Our customers enjoy lead times of 24 hours thanks to our bespoke inventory management systems. Why wait 4 to 6 weeks when you can receive packaging within 24 hours from AP Controls Limited.
Organisations worldwide use the ISO 9001 standard to show their ability in consistently being able to provide products and services that strictly meet all customer and regulatory requirements. Ever since its introduction back in the late 80s, the ISO 9001 standard has also grown to become a hugely popular tool for businesses in Ireland. It allows them to improve their operations, across the board, leading to an extensive range of benefits and efficiency gains.
How does this benefit our customers?
In a nutshell, using ISO 9001 helps ensure that our customers get consistent, good-quality products and services each and every time. Our clients already choose AP Controls because of our three-point model; Value, Product Care, and Environmental Sustainability, and now ISO certification further cements this.
At AP Controls, we are the main distributor of Ranpak BV products in Ireland – Ranpak are renowned worldwide for their FSC sustainable packaging and ISO certification. These high-quality, eco-friendly products, now coupled with our own ISO certification, mean that we can now better meet all our customers’ packaging needs. Our services come with an offering that provides a sustainable packaging solution – reducing waste, our carbon footprint, and helping the environment.
ISO 9001 also means continuous improvement and our clear adhesive tapes offer cost savings of around 2% and reduces waste by 50%. We know that when an online customer receives a branded product that is broken in transit, they lose faith in that brand – we have the know-how and the products to ensure your brand does not fall into that category.
Thanks to recent improvements in how we manage our teams and train our employees, we now offer free training on packing techniques to all our customers. Providing the correct solutions that they need and (a) reducing their carbon footprint (b) lowering the amount of returns from breakages in transit by 95%. This, in turn, results in additional cost savings offers a better unboxing experience for the end user and enhances overall customer satisfaction.
How does ISO 9001 benefit AP Controls?
The ISO standards are recognition of a business’s commitment to excellence within environmental, quality, occupational health, and safety management. With ISO 9001:2015 certification, AP Controls will be better able to improve the efficiency of all of our internal processes, across the business.
As well as this, ISO certification offers us wider benefits such as:
- Increased Productivity
With ISO 9001 quality management systems, we can better ‘tailor-fit’ our business procedures according to the system that your business needs.
- Improved Customer Satisfaction
One of the major focuses of ISO 9001 is identifying the needs of the customer and delivering the best possible product. As Ireland’s packaging Partner, we already find that providing sustainable, eco-friendly packaging, translates to satisfied customers. Now, with ISO certification, we can more consistently provide our great products and services, time and time again.
- Fewer Returned Items
With a stronger customer focus thanks to ISO 9001, AP Controls will work harder and directly with clients, to provide the exact solutions that they need in order to reduce waste and lower returns and breakages.
- Improved credibility
With ISO 9001, our customers know that our internal processes are completely geared towards meeting their requirements, while also being 100% environmentally friendly.
- Boost in Employee Morale
We believe that happy and satisfied employees are important to any successful business. Staff development programs are a large component of the ISO 9001:2015 certification process. With ISO certification, AP Controls have made the commitment to equipping our employees with the skills they need to better handle our customers’ needs.
Putting Our Best Foot Forward for The Future
Achieving ISO 9001:2015 certification is just the first step on a long road to improving our products and services – both for our customers, and probably, most importantly, the environment.
At AP Controls, we believe that it’s also important to show that we care, as a responsible, sustainable business. With ISO 9001, we’re further focusing our aim on lowering the carbon footprint with our eco-friendly, sustainable products. By making AP Controls Ltd your eco-friendly packaging partner, you can help to reduce unnecessary waste and costs – in turn, doing your part for the future of our environment.
For more information on our ISO certification, our sustainable packing solutions, or for independent advice that can be trusted, call us today on 042 933 6825. Alternatively, simply drop us an email to sales@apcontrols.ie